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Refund Policy

REFUND POLICY

Effective Date: [Date]

Concierge Service Refund Policy

Thank you for choosing [Concierge Service Name] for your nightclub reservations, car/yacht rentals, and dinner reservations in Miami. Our goal is to provide you with exceptional service and unforgettable experiences. Please read our refund policy carefully to understand our terms and conditions regarding refunds.

1. Refund Eligibility

  • Refunds are considered on a case-by-case basis and are subject to the type of service and specific circumstances.

  • To be eligible for a refund, you must contact our customer service team at [Customer Service Email/Phone] within [Number of Days] days of your reservation date.

2. Non-Refundable Services

The following services are non-refundable:

  • Nightclub Reservations: All nightclub reservations are non-refundable. We require full payment at the time of booking.

  • Car/Yacht Rentals: Yacht and car rental bookings are subject to the terms and conditions of our rental partners. Any cancellations or changes may result in a partial or no refund, depending on the partner's policies.

3. Dinner Reservations

  • Dinner reservations are fully refundable if canceled at least [Number of Hours/Days] hours/days before the reservation time.

  • Late cancellations or no-shows for dinner reservations may result in a cancellation fee or forfeiture of the reservation deposit, depending on the restaurant's policy.

4. Refund Processing

  • Refunds will be processed within [Number of Days] business days of receiving your refund request, provided that your request meets the eligibility criteria.

  • Refunds will be issued using the same method of payment used for the original transaction. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.

5. Force Majeure

In the event that your reservation must be canceled due to unforeseen circumstances beyond our control, such as extreme weather conditions, government restrictions, or other force majeure events, we will work with you to reschedule or issue a refund. However, we cannot be held liable for any additional expenses incurred.

6. Reservation Changes

If you need to make changes to your reservation, please contact our customer service team as soon as possible. Changes may be subject to availability and additional charges.

7. Contact Us

If you have any questions or wish to request a refund, please contact our customer service team at [Customer Service Email/Phone] during our business hours.

8. Policy Changes

[Concierge Service Name] reserves the right to modify or update this refund policy at any time. Please check our website or contact us for the most up-to-date information.

By using our services, you agree to adhere to this refund policy. We appreciate your business and look forward to serving you with the utmost dedication and professionalism.

[Concierge Service Name] [Address] [Miami, FL] [Website] [Customer Service Email] [Customer Service Phone] [Date]

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